Patient Rights Policy

At Curran Dental, we are committed to providing exceptional care and respecting the healthcare rights of all patients. The following policy outlines your rights as a patient at our practice, ensuring you receive safe, high-quality, and respectful dental care.

Your Rights as a Patient

Access

  • You have the right to access dental services and treatments that meet your individual needs.

Safety

  • You have the right to receive care that is safe, high quality, and adheres to national standards.

  • You will be cared for in an environment that prioritises your safety and well-being.

Respect

  • You will be treated with dignity and respect, regardless of your background or circumstances.

  • Your culture, identity, beliefs, and choices will be recognised and respected throughout your care.

Partnership

  • You have the right to ask questions and engage in open, honest communication with our team.

  • You are encouraged to make decisions about your care, to the extent that you choose and are able.

  • You can include family members or others you trust in planning and decision-making related to your care.

Information

  • You have the right to clear and concise information about your condition, available treatments, and any associated benefits or risks to enable informed consent.

  • You will be informed about service options, waiting times, and costs associated with your care.

  • Assistance will be provided to help you understand and use health information when needed.

  • You can access your dental records and health information upon request.

  • You will be informed promptly if something goes wrong during your care, including how it happened, its potential effects, and what actions are being taken to ensure safety moving forward.

Privacy

  • Your personal privacy will be respected at all times.

  • Your health information will be securely stored and kept confidential.

Privacy Policy

Feedback

  • You have the right to provide feedback or make a complaint without fear of it affecting your care.

  • Your concerns will be addressed in a transparent and timely manner.

  • We value your input and experiences to continuously improve the quality of our care and services.’

For further information about your healthcare rights, please speak with a member of our team by emailing us at info@currandental.com.au or visit the Australian Commission on Safety and Quality in Health Care.

Curran Dental is committed to upholding these rights and ensuring every patient feels valued, respected and cared for during their visit.

Contacts

Curran Dental
Phone: (08) 8682 3478
Address: 38 Edinburgh St,Port Lincoln SA 5606
Postal Address: PO BOX 1194 Port Lincoln SA 5606
Email: info@currandental.com.au